Five Ways Storesupport Can Help Your eCommerce Store
In today’s business and technology landscape, it’s almost impossible to operate without an eCommerce platform.
More than 80% of the world’s online population has used the internet to purchase goods and services at least once.
By the year 2040, it’s estimated that 95% of all purchases made will be through an eCommerce platform.
Having an eCommerce platform makes your business more available, helps you expand your reach, and provides customers with more freedom of choice when shopping.
When implemented correctly, your eCommerce platform should provide customers with a seamless shopping experience that’s pleasant and memorable.
However, building your eCommerce presence isn’t easy.
You must develop your website, make sure it’s accessible and responsive, add web integrations according to your needs, and scale your website as you gain more customers.
You must also think about how you’re going to deliver your products or services to your customers and how to manage inventory.
It’s a complex but crucial process that can be very costly if you don’t strategize properly.
To make your life easier, here are five ways Storesupport can help your eCommerce store succeed.
Digital Brand Management
We monitor what your customers are saying and manage your digital channels to engage directly with customers.
Our Storesupport brand experts help you manage your customer conversations and improve your brand management strategy to ensure deliver the right message to your audience.
Delivery/Curbside Pickup Order Execution
When customers make an order online, how will they receive their products?
Your customers want the delivery process to be convenient, accurate, and affordable. That’s why offering a variety of well-executed delivery options is crucial to customer satisfaction.
We help you implement these different delivery methods, such as curbside pickup, to ensure that your customers always receive their products on time.
eCommerce Site Management
Whether it’s managing influxes of traffic, solving issues, or fulfilling orders, your eCommerce site must be monitored to ensure that it’s always reaching customer expectations.
We can help you manage the different components of your eCommerce website, so you can focus on growing your business and customers.
Online Stock Management
Nothing is more frustrating for online shoppers than when they can’t purchase the item they want.
Storesupport can help you manage your online stock to ensure that there’s always adequate inventory to meet demand and that customers have accurate inventory information when browsing your website.
eCommerce Build-Outs and Support
Storesupport helps you build out your eCommerce platform according to the needs of your business and customers.
We also provide ongoing support to ensure that your website is always up to date, secure, and operating smoothly so your customers can shop with ease.
Learn more about how you can leverage Storesupport by calling 1-877-421-5081 or visiting www.storesupport.ca.« Back to Blog