Storesupport Canada and its ownership group are very much focused on making their clients visions become a reality and we feel that you share the same commitments to our founding principles and values which are:
Quality
Everything we do has to be done with excellence. What does quality mean to us? Obviously, we deliver it our customers who expect it from us. We must live up to the expectations of our customers. To make mistakes sometimes is human, but we need to correct them as soon as we recognize them. Over time our goal is to gain the experience and knowledge so we are more able to foresee errors before they occur and avoiding making them at all.
Equally important is how we treat each other internally. We must respect each other and the work we perform. Different tasks require different people. No one is worth more than any other regardless of the hierarchical ladder, which we find ourselves. The primary question is: How would you like to be treated as a customer or employees? A standing principle of our company is that we treat people in a way that we would want to be treated in return. We have different jobs to perform therefore we also need to help give each other the conditions necessary for us to perform our jobs the best way possible. As individuals we are strong but as a collective team we are stronger.
Knowledge
For us to be an asset to our clients and ourselves as a company, it is important that we have expertise in the areas we work. It is vital that we have a good understanding of what we do. Knowledge can be obtained in different ways and education is critical. Through work experience we acquire both work and in life skills. There is a lot of knowledge both within and outside the company. A questioned unasked is knowledge not attained so you can always ask for different solutions and help. The answers are sometimes closer than you think. The smart employee constantly asks themselves the question: what I can do to have a greater knowledge / experience in my area and how can I improve.
Flexibility
At Storesupport nothing is ever static. Each assignment we receive is often different. Here, we sometimes push the limits that we can achieve versus the goals the client expects from us. Some tasks must be solved short-term with short-term planning. Then in some cases we have to get creative with solutions. Some assignments are so specific that we must solve them with an open mind. For that we shall come into goals in different situations that require employees who are open to new and unconventional solutions. Nothing gets stuck. Failure is not an option. No assignment is impossible and the there are no solutions too odd.
Security
Some see a strong economy as security. Some see a strong organization as security. Others see knowledgeable and skilled employees as security. Storesupport is great with all of this. We are the company which is secure for our employees. We are the security of supply for our customers that will remain consistent with a huge high level of knowledge in the sectors we operate.
No job is too small, too large or too complicated. We have a good economy in the company therefore we can invest in staff, customers and their development together with us at the Storesupport. Let us show our customer and our fellow staff how we are the safest, easiest and best solution.
Communications
How do we talk with our employees and customers? Are we are clear in our message? We have verified that we left the message perceived in the way we expect us that it is perceived? When we ourselves are informed, do we confirm that we understood the information as the sender wants us to perceive it? If we supplement questions on the information we received or the supplies to ensure that we perceive or be perceived right?
Communicating the issues effectively it the most important factor when we communicate with each other. We must work hard to have all the information available on the issues so we minimize the risk of misunderstanding or that something is forgotten. Talk to each other clearly and concisely, we have done since the beginning of time, so we should not make it more complicated than it is.
Engagement
Commitment is a word full of energy that shows our dedication to our customers and employees that the problems will be solved. We will do everything we can to solve issues to the best of our abilities until everyone is satisfied. When we are faced with challenges, our persistence will prevail when all else seems to fail.
Every job is a self-portrait of the person who did it so autograph your work with excellence. With the right energy, the quality, knowledge, security, flexibility and communication come automatically. The desire to meet the needs of our customers and employees is the key to our succes.
ENERGY + ENJOYMENT = PASSIONStoresupport’s fundamental philosophies:
- Live and work with intention.
- Walk to the edge and question boundaries of what is possible.
- Listen hard.
- Continue to learn.
- Practice wellness.
- Do what you love.
- Choose with no regret.
- Appreciate your friends.
- Play with abandon.
- Live as if this is all there is.
- Have fun and know the power of a smile.